The AI agent that makes the booking.
The Carcloud AI Agent quotes live rates, takes bookings, changes them and confirms them through the reservation system you already run. It runs on the same connections that have carried millions of confirmed rentals for car rental companies worldwide over fifteen years. Live on your website in days.
The renter's whole conversation, in one place.
- Every booking, around the clock. Unlimited simultaneous conversations. After-hours enquiries and peak-season surges become confirmed bookings in your reservation system while your team looks after the counter.
- Higher-value rentals. The agent offers your own extras and upgrades, from your reservation system, at the moment the renter is deciding.
- Self-service that writes back. Renters view, modify and cancel in the chat and the change lands in your reservation system, not in an inbox.
- Confirmations, messages and check-in in the same thread. The booking confirmation, the pickup reminder and the online check-in link use the same booking the agent just made, by email and SMS.
Your new agent for after-hours, peak season, and everything in-between.
Built by car rental people, on connections that already work.
Fifteen years of car rental, built in.
We have worked in car rental exclusively for fifteen years. The agent understands rental policies, rate rules, one-way fees and deposits because the platform underneath it has handled them for millions of rentals. Nothing here is a general-purpose chatbot with a car rental skin.
Connected to your reservation system, not bolted on.
The agent uses Carcloud's live connections to TSD, Wheelsys, Rental Car Manager, CARS+, RentWorks, CarPro and Emotion, Rent Centric, Era, Wizard and EHI. Each connection has been live for over ten years and is maintained by Carcloud for as long as you are a customer. Rates, availability and bookings come from your system and go back to it.
Not sure how Carcloud fits with your reservation system? Read how it fits.
Wherever renters talk.
Engage customers on the channels they prefer.
A widget on your website, a standalone chat page, or a link you can put in an email or a signature. Different personalities per channel, for example a corporate voice on your B2B portal and a retail voice on your public site.
Your team stays in control.
Turn features on and off, tune the agent's tone and behaviour to match your brand, and read every conversation transcript, from one admin panel and without a developer.
Improving every month.
New capability ships continuously and is included. Your agent is never a version you bought and have to replace.
Fluent in Car Rental. In any language.
Your agent instantly recognises and adapts to your customer's language.
Your agent recognises and answers in the renter's language, on every channel it runs on, so a renter from Madrid, Munich or Shanghai gets accurate information and a complete booking without you hiring multilingual staff.
Fifteen years in car rental. Millions of confirmed rentals.
Contact Sales
We'd love to learn about your business. Whether you're making plans for the future or have some immediate goals, send us a message and we'll get in touch.
Technology you can trust
Learn why the security teams of leading car rental companies worldwide trust Carcloud as a technology partner
We power online bookings for brands including
- Secure fast hosting on custom AWS infrastructure
- Guaranteed lifetime integration with major reservation software platforms
- Fifteen years supporting leading car rental companies
- 365 X 24 monitoring and premium support
- Technical tools so your team can see detailed car rental software API logs
- GDPR compliant handling of renter details
- Self-service management portal that puts you in control
- Continual product improvements to keep pace with technology change
- Private SLA available for Enterprise customers