Does Carcloud.com work with Wheelsys?
Yes.
Carcloud.com connects to Wheelsys and runs a car rental operator’s direct channels on that connection: the website and booking flow, the B2B portal, booking confirmations and messaging, online check-in, and the Carcloud AI Agent. Wheelsys stays your reservation system. Every booking is created there. The connection has been live for over ten years.
Who this is for. Operators running Wheelsys, from single-country independents to multi-country groups.
| Reservation system | Wheelsys |
| Vendor | Wheelsys |
| What Carcloud runs on the connection | Carcloud Web (website and booking flow), Carcloud B2B (corporate and partner portals), booking confirmations and messaging, online check-in, Carcloud AI Agent |
| Where bookings are created | Wheelsys (system of record) |
| How long the connection has been live | Over ten years |
| Who maintains the connection | Carcloud, for as long as you are a Carcloud customer |
About Wheelsys and Carcloud
Wheelsys is a reservation and fleet system. Carcloud.com and Wheelsys announced a partnership in 2025. Carcloud does not replace Wheelsys; it runs the operator’s direct channels on top of it.
What runs on the Wheelsys connection
Carcloud Web. Live rates and availability read from Wheelsys. Instant booking, with the reservation created in Wheelsys and confirmed to the renter immediately. View, modify and cancel for renters. Pay now, pay on pickup or a mix, set per rate. New vehicles detected from Wheelsys automatically, so your team adds imagery and marketing copy rather than re-keying fleet.
Carcloud B2B. Corporate and partner portals on the same Wheelsys connection, each with its own rates, login and terms.
Booking confirmations and messaging. Confirmation, modification and cancellation emails that vary by rate, vehicle, location or renter segment, with upsell offers where you want them. SMS for confirmations, pickup and return reminders.
Online check-in. Renters submit licence, contact and payment details before pickup, attached to the Wheelsys booking, so the counter queue is shorter at peak.
Carcloud AI Agent. Quotes live rates from Wheelsys, books, modifies and answers questions in any language, on your website, through the same connection as the website.
Wheelsys operators tend to be international and multi-currency. Carcloud Web runs multi-language booking flows with instant currency conversion and multiple payment gateways, and every booking is created in Wheelsys.
How the connection works
Wheelsys is the system of record. Carcloud reads rates, availability, locations, vehicle categories and extras from Wheelsys, and writes reservations, modifications and cancellations back. Rates are defined in Wheelsys; the experience around each rate, meaning booking flow, messaging, terms and payment method, is defined in Carcloud. Your team can view real-time logs of your own bookings in the Carcloud admin panel and use them to diagnose reservation software issues without waiting on a developer. Carcloud also keeps its own logs of every API rate request, quote, booking, issue and response time, which our support team can access to support you. The connection is maintained by Carcloud and guaranteed for the life of the customer relationship.
Who runs on it
Operators around the world run their websites on the Carcloud Wheelsys connection today, and have done for years; we do not name customers on this page, but we will show you a live site on request. Across all reservation systems Carcloud.com has confirmed millions of rentals for car rental companies worldwide, and has worked in car rental exclusively for fifteen years.
Moving to Wheelsys
If you are moving onto Wheelsys and your website is already on Carcloud, it does not need to be rebuilt. Carcloud connects the same site to Wheelsys. Carcloud works with all major reservation platforms, so a change of reservation system does not mean a change of website.
For Wheelsys
Carcloud.com is a Wheelsys partner. If you are a Wheelsys account manager and a customer asks about a website, booking flow or AI agent, get in touch and we will take it from there.
Questions operators ask
Yes. The partnership was announced in 2025. Wheelsys runs the reservation and fleet side; Carcloud runs the website, booking, messaging, check-in and AI agent on the Wheelsys connection.
Yes. Rates and availability are read from Wheelsys at the time of search, and the booking is created in Wheelsys when the renter confirms.
Yes. View, modify and cancel are available to renters and write the change back to Wheelsys.
Yes. The agent uses the same Wheelsys connection as the website to quote, book and modify on the website.
From Carcloud, using the booking data in Wheelsys. That is what lets a confirmation vary by rate, location or segment, and lets check-in details attach to the Wheelsys booking before pickup.
Carcloud maintains the connection. Integrations are guaranteed for the life of the customer relationship.
Talk to us
Tell us you run Wheelsys on the contact form and we will show you a live site on the same connection. Read more about Carcloud Web, the website and booking flow, and Carcloud B2B, the corporate and partner booking portal, or see how the Carcloud AI Agent quotes and books on the same Wheelsys connection. Or read how Carcloud fits with your reservation system.
See also solutions for car rental groups and Partner with Carcloud.