Privacy Policy

We wouldn’t want people mistreating our information, so we’ll do everything we can to safeguard yours. Any information that we collect will only be used in ways for which you have consented.

By using Carcloud’s websites, you agree and give consent to the terms set out here.


Information collected from website visitors.

When visiting a Carcloud website, your activity, browser information and information about the referring site, along with an approximation of your location may be recorded.

Carcloud may publish this information in an aggregate, non-personally identifying way.

We will never publish your personally identifying information.

Carcloud uses this information to improve its websites, products and services and your experience with Carcloud. We will not share this personally identifying information with a third party other than in the circumstances set out below.


Collection and use of personally identifying information.

Carcloud collects the e-mail addresses, names and potentially other information volunteered when you communicate with us. When you register with Carcloud, we ask for information such as your name, organisation information, e-mail addresses, telephone numbers and postal addresses.

Carcloud will use the information gathered for the provision of products and services to you; including billing, authentication, contact and improvement to said products services and its websites.


Credit card information.

Your transaction may be processed by one of our third-party payment vendors. Depending on the options you choose during check-out, the vendor may store your credit card information to assist with your future transactions. Carcloud only works with secure payment vendors. Further information on your payment vendor is available on request.


Protection of personally identifying information.

Carcloud may disclose personally identifying information to its employees, contractors and affiliated organisations. This will only be done on a need-to-know basis.

Carcloud uses the services of third party vendors for storage, network and technical services.

Personally identifying information may be transferred outside of your home country as part of our provision of services to you.

When required by law (under governmental order, warrant or subpoena), or when Carcloud believes that disclosure is reasonably necessary to protect the rights of Carcloud or third parties, personally identifying information may be disclosed.

Carcloud will take all reasonable measures to protect against unauthorised access, use and alteration to personally identifying information. When passing personally identifying information to a third party, we will ensure that adequate protection of the information is applied by the recipient.

Should Carcloud be acquired or merged with another organisation, your information may be transferred. We will notify you if your information is to be subject to a different privacy policy.

Should Carcloud cease trading or file for bankruptcy, information held about you will not be transferred to a third party.



A cookie is a small amount of information that our websites can store on your computer. Your computer provides this cookie when visiting the same website in the future. Cookies are used to enhance your experience with a website.

Carcloud uses cookies to identify visitors and track visits to our website, store login session information and to remember your user preferences.

Visitors can disable the storage of cookies in their web browser, but should be aware that doing so may affect the quality of the experience with the website. In some cases, the website may not work at all.


Contacting Carcloud.

You may contact Carcloud using any of the methods outlined here.

Our mailing address is Carcloud Pty Ltd, PO Box 381, Flinders Lane, Melbourne, 8009, Australia.


Changes to this policy.

From time to time we may make adjustments to this privacy policy. Changes to this policy will be made at Carcloud’s sole discretion. Carcloud’s users are encouraged to check this privacy policy for such changes. Your continued use of this site following changes to this privacy policy constitutes your acceptance of the changes.


This policy was last updated on the 15th March 2017.

Continue here for terms of service.