Does Carcloud.com work with TSD?
Yes.
Carcloud.com connects to TSD and runs a car rental operator’s direct channels on that connection: the website and booking flow, the B2B portal, booking confirmations and messaging, online check-in, and the Carcloud AI Agent. TSD stays your reservation system. Every booking is created there. The connection has been live for over ten years.
Who this is for. Car rental operators of all sizes running TSD, including franchise groups and multi-country operators.
| Reservation system | TSD |
| Vendor | TSD |
| What Carcloud runs on the connection | Carcloud Web (website and booking flow), Carcloud B2B (corporate and partner portals), booking confirmations and messaging, online check-in, Carcloud AI Agent |
| Where bookings are created | TSD (system of record) |
| How long the connection has been live | Over ten years |
| Who maintains the connection | Carcloud, for as long as you are a Carcloud customer |
About TSD and Carcloud
TSD is a reservation and fleet system. Carcloud.com is not a competitor to it and does not replace any part of it. Carcloud runs the operator’s website, booking flow, confirmations, check-in and AI agent on top of the TSD connection.
What runs on the TSD connection
Carcloud Web. Live rates and availability read from TSD. Instant booking, with the reservation created in TSD and confirmed to the renter immediately. View, modify and cancel for renters. Pay now, pay on pickup or a mix, set per rate. New vehicles detected from TSD automatically, so your team adds imagery and marketing copy rather than re-keying fleet.
Carcloud B2B. Corporate and partner portals on the same TSD connection, each with its own rates, login and terms.
Booking confirmations and messaging. Confirmation, modification and cancellation emails that vary by rate, vehicle, location or renter segment, with upsell offers where you want them. SMS for confirmations, pickup and return reminders.
Online check-in. Renters submit licence, contact and payment details before pickup, attached to the TSD booking, so the counter queue is shorter at peak.
Carcloud AI Agent. Quotes live rates from TSD, books, modifies and answers questions in any language, on your website, through the same connection as the website.
TSD operators often run several brands or countries from one system. Carcloud Web gives each its own site or section with its own rates, terms and confirmation emails, all created as bookings in TSD.
How the connection works
TSD is the system of record. Carcloud reads rates, availability, locations, vehicle categories and extras from TSD, and writes reservations, modifications and cancellations back. Rates are defined in TSD; the experience around each rate, meaning booking flow, messaging, terms and payment method, is defined in Carcloud. Your team can view real-time logs of your own bookings in the Carcloud admin panel and use them to diagnose reservation software issues without waiting on a developer. Carcloud also keeps its own logs of every API rate request, quote, booking, issue and response time, which our support team can access to support you. The connection is maintained by Carcloud and guaranteed for the life of the customer relationship.
Who runs on it
Operators around the world run their websites on the Carcloud TSD connection today, and have done for years; we do not name customers on this page, but we will show you a live site on request. Across all reservation systems Carcloud.com has confirmed millions of rentals for car rental companies worldwide, and has worked in car rental exclusively for fifteen years.
Moving to TSD
If you are moving onto TSD and your website is already on Carcloud, it does not need to be rebuilt. Carcloud connects the same site to TSD. Carcloud works with all major reservation platforms, so a change of reservation system does not mean a change of website.
For TSD
Carcloud.com works alongside TSD rather than competing with it. If you are a TSD account manager and a customer asks about a website, booking flow or AI agent, get in touch and we will take it from there.
Questions operators ask
No. TSD stays your reservation and fleet system. Carcloud runs the channels your renters use: the website, the B2B portal, the confirmations, the check-in and the AI agent. Every booking lands in TSD.
Yes. Rates and availability are read from TSD at the time of search, and the booking is created in TSD when the renter confirms.
Yes. View, modify and cancel are available to renters and write the change back to TSD.
Yes. The agent uses the same TSD connection as the website to quote, book and modify on the website.
From Carcloud, using the booking data in TSD. That is what lets a confirmation vary by rate, location or segment, and lets check-in details attach to the TSD booking before pickup.
Carcloud maintains the connection. Integrations are guaranteed for the life of the customer relationship.
Talk to us
Tell us you run TSD on the contact form and we will show you a live site on the same connection. Read more about Carcloud Web, the website and booking flow, and Carcloud B2B, the corporate and partner booking portal, or see how the Carcloud AI Agent quotes and books on the same TSD connection. Or read how Carcloud fits with your reservation system.
See also solutions for car rental groups and Partner with Carcloud.