Does Carcloud.com work with Rent Centric?
Yes.
Carcloud.com connects to Rent Centric and runs a car rental operator’s direct channels on that connection: the website and booking flow, the B2B portal, booking confirmations and messaging, online check-in, and the Carcloud AI Agent. Rent Centric stays your reservation system. Every booking is created there. The connection has been live for over ten years.
Who this is for. Operators running Rent Centric’s cloud reservation and fleet system.
| Reservation system | Rent Centric |
| Vendor | Rent Centric |
| What Carcloud runs on the connection | Carcloud Web (website and booking flow), Carcloud B2B (corporate and partner portals), booking confirmations and messaging, online check-in, Carcloud AI Agent |
| Where bookings are created | Rent Centric (system of record) |
| How long the connection has been live | Over ten years |
| Who maintains the connection | Carcloud, for as long as you are a Carcloud customer |
About Rent Centric and Carcloud
Rent Centric is a cloud reservation and fleet system. Carcloud.com connects to it and does not replace it. Carcloud runs the website, booking flow, confirmations, check-in and AI agent on the Rent Centric connection.
What runs on the Rent Centric connection
Carcloud Web. Live rates and availability read from Rent Centric. Instant booking, with the reservation created in Rent Centric and confirmed to the renter immediately. View, modify and cancel for renters. Pay now, pay on pickup or a mix, set per rate. New vehicles detected from Rent Centric automatically, so your team adds imagery and marketing copy rather than re-keying fleet.
Carcloud B2B. Corporate and partner portals on the same Rent Centric connection, each with its own rates, login and terms.
Booking confirmations and messaging. Confirmation, modification and cancellation emails that vary by rate, vehicle, location or renter segment, with upsell offers where you want them. SMS for confirmations, pickup and return reminders.
Online check-in. Renters submit licence, contact and payment details before pickup, attached to the Rent Centric booking, so the counter queue is shorter at peak.
Carcloud AI Agent. Quotes live rates from Rent Centric, books, modifies and answers questions in any language, on your website, through the same connection as the website.
Rent Centric operators frequently run multiple locations and want renter login and loyalty. Carcloud Web provides renter login, segmentation and confirmations by segment on the Rent Centric connection, with every booking created in Rent Centric.
How the connection works
Rent Centric is the system of record. Carcloud reads rates, availability, locations, vehicle categories and extras from Rent Centric, and writes reservations, modifications and cancellations back. Rates are defined in Rent Centric; the experience around each rate, meaning booking flow, messaging, terms and payment method, is defined in Carcloud. Your team can view real-time logs of your own bookings in the Carcloud admin panel and use them to diagnose reservation software issues without waiting on a developer. Carcloud also keeps its own logs of every API rate request, quote, booking, issue and response time, which our support team can access to support you. The connection is maintained by Carcloud and guaranteed for the life of the customer relationship.
Who runs on it
Operators around the world run their websites on the Carcloud Rent Centric connection today, and have done for years; we do not name customers on this page, but we will show you a live site on request. Across all reservation systems Carcloud.com has confirmed millions of rentals for car rental companies worldwide, and has worked in car rental exclusively for fifteen years.
Moving to Rent Centric
If you are moving onto Rent Centric and your website is already on Carcloud, it does not need to be rebuilt. Carcloud connects the same site to Rent Centric. Carcloud works with all major reservation platforms, so a change of reservation system does not mean a change of website.
For Rent Centric
Carcloud.com works alongside Rent Centric rather than competing with it. If you are a Rent Centric account manager and a customer asks about a website, booking flow or AI agent, get in touch and we will take it from there.
Questions operators ask
No. Rent Centric stays your reservation system. Carcloud runs the renter-facing channels on top of it and bookings are created in Rent Centric.
Yes. Rates and availability are read from Rent Centric at the time of search, and the booking is created in Rent Centric when the renter confirms.
Yes. View, modify and cancel are available to renters and write the change back to Rent Centric.
Yes. The agent uses the same Rent Centric connection as the website to quote, book and modify on the website.
From Carcloud, using the booking data in Rent Centric. That is what lets a confirmation vary by rate, location or segment, and lets check-in details attach to the Rent Centric booking before pickup.
Carcloud maintains the connection. Integrations are guaranteed for the life of the customer relationship.
Talk to us
Tell us you run Rent Centric on the contact form and we will show you a live site on the same connection. Read more about Carcloud Web, the website and booking flow, and Carcloud B2B, the corporate and partner booking portal, or see how the Carcloud AI Agent quotes and books on the same Rent Centric connection. Or read how Carcloud fits with your reservation system.
See also solutions for independents and Partner with Carcloud.