A proven solution to increase customer satisfaction and automate costly tasks.
Carcloud Messenger is an automated solution that combines the power of mobile web technology with the immediacy of SMS. It sends interactive web messages that cut-through the noise to reach your renters at the right time and allow them to automate elements of their rental.
Better still, it is easy to connect to any reservation software.
Carcloud Messenger can be used to send automated messages:
After the booking is made.
To capture driving licence details or e-signature, saving time at the check-in counter.
Before the renter arrives at the airport.
With detailed instructions and illustrated maps showing how to find your desk or shuttle bus location.
When the vehicle is allocated.
With parking bay information so that trusted renters can go directly to the vehicle and skip the queue.
Prior to vehicle return.
Reminding renters of the return time – and with one-click rental extensions, reducing manual follow-up calls.
After vehicle return.
Identify any customer service issues privately – and prompt happy renters to leave a public review, improving your search presence.
Contact us to learn how our customers are using Carcloud Messenger to reduce internal cost and improve customer satisfaction.